Tuition Refund Policy - Cornerstone Community College

Cornerstone International Community College of Canada
Name of Institution

00570
Institution Number

Tuition Refund Policy
Name of Policy

April 18, 2024
Effective Date

April 18, 2024
Revision Date

All Approved Programs
Name of Program

An institution must refund fees charged for textbooks or other course materials, including equipment and uniforms, if the student does not receive these course materials and any of the following apply:

The student provides a notice of withdrawal to the institution
The institution provides a notice of dismissal to the student
The student does not attend any of the first 30% of the hours of instruction of the program.

Approved Programs – In-class or Combined Delivery	Refund Due
Before program start date, institution receives a notice of withdrawal:
No later than seven days after student signed the enrolment contract, and Before the program start date.	100% tuition and all related fees, other than application fee. Related fees include: administrative fees, application fees, assessment fees, and fees charged for textbooks or other course materials.
At least 30 days before the later of: The program start date in the most recent Letter of Acceptance (international students) The program start date in the enrolment contract.	Institution may retain up to 10% of tuition, to a maximum of $1,000.
More than seven days after the student and institution signed the enrolment contract, and Less than 30 days before the later of: The program start date in the most recent Letter of Acceptance (international students) The program start date in the enrolment contract.	Institution may retain up to 20% of tuition, to a maximum of $1,300.
After program start date, institution provides a notice of dismissal or receives a notice of withdrawal (applies to all approved programs, other than distance-education-only programs):
After the program start date, and up to and including 10% of instruction hours have been provided.	Institution may retain up to 30% of tuition.
After the program start date, and after more than 10% but before 30% of instruction hours have been provided.	Institution may retain up to 50% of tuition.
Student does not attend – “no-show” (applies to all students except those enrolled in a program delivered solely by distance education):
A student does not attend the first 30% of the program.	Institution may retain up to 50% of the tuition paid.

Approved Programs – In-class or Combined Delivery	Refund Due
Institution receives a refusal of study permit (applies to international students requiring a study permit):
Before 30% of instruction hours would have been provided, had the student started the program on the later of the following: The program start date in the most recent Letter of Acceptance The program start date in the enrolment contract Student has not requested additional Letter(s) of Acceptance.	100% tuition and all related fees, other than application fee.

Approved Programs – Distance Delivery	Refund Due
Student has completed no more than 30% of the program	70% of tuition.
Student has completed more than 30% but less than 50% of the program	50% of tuition
Student has completed 50% or more of the program	No refund due

Completed means the student has received an evaluation of their performance for the specified percentage of hours of instruction. If a student completed a portion of a program for which they did not receive an evaluation, that portion should not be included in the calculation of the percentage of the program completed.

3.2.3 Fees and tuition refund for programs that do not require approval

Programs that do not require approval – programs that have tuition of $4,000 or more and that are not solely provided through distance education:	Refund Due
The student does not attend the program, and The institution receives from the student a notice of withdrawal or a copy of refusal of a study permit no later than 30 days after the later of: The start date of the program in the most recent Letter of Acceptance The start date of the program in the enrolment contract.	100% tuition and all related fees, other than application fees

The institution must pay the student within 30 days of receiving a notice of withdrawal or a copy of refusal of a study permit, as applicable.

An international student is a person who is not a Canadian citizen, permanent resident or who has not been determined under the Immigration and Refugee Protection Act to be a Convention Refugee.

If an international student’s Study Permit application has not been completed by the start date identified in CICCC’s Letter of Acceptance and the student so notifies CICCC at the request of the student, CICCC may issue an additional Letter of Acceptance for a later start date. In such a circumstance, CICCC may charge the student an additional $75 administrative fee will be applied after the third LOA issued and retain the balance of the prepaid tuition fees pending the outcome of the Study Permit application.

If an international student is denied a Study Permit, CICCC will retain the following fees, including registration and tuition fees, according to the PTIB rules and guidelines.

Students denied a Study Permit must provide CICCC with a copy of the denial letter prior to the program start date as set out in CICCC’s most recently issued Letter of Acceptance.

Should a student fail to advise CICCC, or choose to withdraw for other reasons, the refund policy set out in the Refund Policy above will apply. Refunds owed to students must be paid within 30 days of CICCC receiving a copy of the Study Permit denial letter.