Hospitality Management Individual Courses

ID Course Start date Start date
338 Managing housekeeping operations Jan 2, 2018  Jan 7, 2019
468 Managing technology in the hospitality industry Jan 29, 2018 Feb 4, 2019
387 Security and loss prevention management Feb 26, 2018 Mar 4, 2019
304 Leadership and management in the Hospitality industry Apr 3, 2018 Apr 8, 2019
333 Managing front office operations Apr 30, 2018 May 6, 2019
472 Hospitality sales and marketing May 28, 2018 Jun 3, 2019
357 Managing hospitality human resources Jul 3, 2018 Jul 8, 2019
103 Hospitality today: an introduction Jul 30, 2018 Aug 6, 2019
241 Management of food and beverage operations Sept 4, 2018 Sept 3, 2019
261 Basic hotel and restaurant accounting Oct 1, 2018 Sept 30, 2019
250 Supervision in the hospitality industry Oct 29, 2018 Oct 28, 2019
281 Hospitality facilities management and design Nov 26, 2018 Nov 25, 2019

 

* Each course duration is 4 weeks, students are able to choose between morning and evening class schedule depending on availability and monthly basis.

338 Managing Housekeeping Operations

No property can be profitable without clean rooms and efficient housekeeping operations. Learn what it takes to manage this important department. This course provides a thorough overview, from the big picture of hiring and retaining a quality staff, planning and organizing, to the technical details for cleaning each area of the hotel. Practical information from industry experts makes the contents of this course immediately applicable to your job situation.

357 Managing Hospitality Human Resources

Hospitality is a people industry, and this course shows how to manage the important human resources who provide services within a hospitality operation. You’ll learn how to fulfill the requirements of U.S. Employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity.

387 Security and Loss Prevention Management

Security is one of the top concerns in today’s hospitality industry. This course provides the background you need to be informed about the security issues and practices that affect your property every day. Topics include the physical security of the property, asset protection, guest protection, security equipment, emergency management and procedures, OSA requirements, and more. Exhibits, sample forms and documents, and links to safety and security web sites make this course practical and relevant.

304 Leadership and management in the Hospitality industry

Learn how to improve your leadership abilities and develop an understanding of high-performance teams, as well as, employee empowerment. Textbook information will provide an understanding of diversity and cultural change while practical information prepares leaders to put management tools into action to enhance service and boost business.

468 Managing Technology in the Hospitality Industry

This course provides a solid grounding in hospitality technology and the management of information systems. Content includes applications for all functional areas, including reservations, rooms, food and beverage, sales and event management, and accounting. You’ll learn the basics of purchasing, implementing, maintaining, and managing today’s information systems. This course also explores systems security and maintenance, e-commerce, and hospitality careers in information technology.

472 Hospitality Sales and Marketing

Discover how to build a top-flight sales team with creative, successful sales and marketing programs that really work. This course shows how to sell rooms and food beverage services to business and leisure travelers, travel agents, and meeting planners. Industry professionals provide tips on marketing strategies that work, how concepts presented in the course are applied in today’s industry.

250 Supervision in the Hospitality Industry

This course teaches the skills that can help you develop effective supervision  and management skills that are essential to success in the industry. Topics include how to recruit, select, and train; increase productivity; control labor costs; communicate effectively; manage conflict and change; and use time management techniques. Resources on creating a professional development plan for your hospitality career can help you set the direction for future educational and professional endeavors.

281 Hospitality Facilities Management and Design

Learn how to handle today’s engineering and maintenance concerns. This course covers all major facility systems, including food service equipment and design. Non-engineers can learn how to understand and speak the language of suppliers and maintenance/ engineering staff. You’ll also learn techniques to reduce expenses and increase efficiency, and learn how the latest technology can streamline operations.

333 Managing Front Office Operations

Increase front office efficiency and help sales grow with the knowledge and skills gained from this course. Topics include revenue management and the latest technology applications. This course shows how front office activities and functions affect other departments and focuses on how to manage the front office to ensure your property’s goals are met. Case studies and real-world examples present a practical industry focus.

103 Hospitality Today : An Introduction

This course takes a management perspective in explaining the organization and structure of hotels, restaurants, casinos, cruise lines, and clubs. It includes information on franchising, management contracts, business ethics, human resources, marketing and much more. By using charts, exhibits, hospitality industry statistics, and website listings provide useful information that can be applied on the job.

241 Management of Food and Beverage Operations

This course takes a management perspective in explaining the organization and structure of hotels, restaurants, casinos, cruise lines, and clubs. It includes information on franchising, management contracts, business ethics, human resources, marketing and much more. By using charts, exhibits, hospitality industry statistics, and website listings provide useful information that can be applied on the job.

261 Hotel and Restaurant Accounting

This is a foundational, introductory accounting course. You need no prior accounting experience to take this course. This course will help you develop a solid understanding of hotel and restaurant accounting procedures, with a focus on the computerized accounting used in today’s hospitality accounting situations. You’ll learn about taxation of business income, the role of governmental agencies, and how to read and analyze financial statements.