Hospitality Management Co-op Diploma
- Program Description
- Career Opportunities
- Start Dates
- Program Schedule
- Program Curriculum
- Admission Requirements
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The Hospitality Management Co-op Diploma Programs introduce the most relevant aspects of the tourism and hospitality industry essential for those looking to move into supervisory and management positions within this industry.
Our curriculum is designed by hospitality specialists with extensive experience in the industry and has been certified by American Hotel & Lodging Educational Institute (AHLEI).
We offer 3 diploma durations:
Any Hospitality Management diploma is a combination of 50% of classroom study and 50% of co-op work experience. As a student, you will learn the concepts and techniques related to hotel and restaurant operations, international marketing, food preparation and service, financial analysis, accounting, front and back office operations and intercultural team dynamics.
Our instructors, who have been employed as senior management within the industry, have many years delivering hospitality programs and offer their own hands-on experience and knowledge to our students.
Travel & Tourism (T&T) is one of the world’s fastest-growing and largest economic sectors, creating jobs, driving exports and generating prosperity across the world. In 2017, T&T contributed nearly $7.9 trillion to the global economy, or 10.4 percent of global gross domestic product (GDP) and 313 million jobs, or 9.9% of total employment.
Globally, the T&T industry constitutes key sectors which include a broad scope of enterprises ranging from large multi-national corporations to small, family owned and operated businesses. The vast majority of these enterprises belong to either the accommodation, transportation, food & beverage, tourism, events or the IT sector.
Within each of these sectors hospitality management students and young business professionals can aspire to contribute directly to the T&T industry through any one of the following specialized areas:
- Business Development
- Human Resources
- Culinary Arts
- Information Technology
- Customer Service
- Public Relations
- Government relations
|ID||Course||Start date||Start date|
|338||Managing housekeeping operations||Jan 2, 2018||Jan 7, 2019|
|468||Managing technology in the hospitality industry||Jan 29, 2018||Feb 4, 2019|
|387||Security and loss prevention management||Feb 26, 2018||Mar 4, 2019|
|304||Leadership and management in the Hospitality industry||Apr 3, 2018||Apr 8, 2019|
|333||Managing front office operations||Apr 30, 2018||May 6, 2019|
|472||Hospitality sales and marketing||May 28, 2018||Jun 3, 2019|
|357||Managing hospitality human resources||Jul 3, 2018||Jul 8, 2019|
|103||Hospitality today: an introduction||Jul 30, 2018||Aug 6, 2019|
|241||Management of food and beverage operations||Sept 4, 2018||Sept 3, 2019|
|261||Basic hotel and restaurant accounting||Oct 1, 2018||Sept 30, 2019|
|250||Supervision in the hospitality industry||Oct 29, 2018||Oct 28, 2019|
|281||Hospitality facilities management and design||Nov 26, 2018||Nov 25, 2019|
Based on the start date the student will begin with the course schedule and continue with following courses.
|Monday – Friday||Time|
|Morning||8:30 AM – 12:30 PM|
|Afternoon||1:00 PM – 5:00 PM|
|Evening||5:30 PM – 9:30 PM|
No property can be profitable without clean rooms and efficient housekeeping operations. Learn what it takes to manage this important department. This course provides a thorough overview, from the big picture of hiring and retaining a quality staff, planning and organizing, to the technical details for cleaning each area of the hotel. Practical information from industry experts makes the contents of this course immediately applicable to your job situation.
Hospitality is a people industry, and this course shows how to manage the important human resources who provide services within a hospitality operation. You’ll learn how to fulfill the requirements of U.S. Employment and workplace laws, and discover the latest strategies for attracting employees, minimizing turnover, and maximizing productivity.
Security is one of the top concerns in today’s hospitality industry. This course provides the background you need to be informed about the security issues and practices that affect your property every day. Topics include the physical security of the property, asset protection, guest protection, security equipment, emergency management and procedures, OSA requirements, and more. Exhibits, sample forms and documents, and links to safety and security web sites make this course practical and relevant.
Learn how to improve your leadership abilities and develop an understanding of high-performance teams, as well as, employee empowerment. Textbook information will provide an understanding of diversity and cultural change while practical information prepares leaders to put management tools into action to enhance service and boost business.
This course provides a solid grounding in hospitality technology and the management of information systems. Content includes applications for all functional areas, including reservations, rooms, food and beverage, sales and event management, and accounting. You’ll learn the basics of purchasing, implementing, maintaining, and managing today’s information systems. This course also explores systems security and maintenance, e-commerce, and hospitality careers in information technology.
Discover how to build a top-flight sales team with creative, successful sales and marketing programs that really work. This course shows how to sell rooms and food beverage services to business and leisure travelers, travel agents, and meeting planners. Industry professionals provide tips on marketing strategies that work, how concepts presented in the course are applied in today’s industry.
This course teaches the skills that can help you develop effective supervision and management skills that are essential to success in the industry. Topics include how to recruit, select, and train; increase productivity; control labor costs; communicate effectively; manage conflict and change; and use time management techniques. Resources on creating a professional development plan for your hospitality career can help you set the direction for future educational and professional endeavors.
Learn how to handle today’s engineering and maintenance concerns. This course covers all major facility systems, including food service equipment and design. Non-engineers can learn how to understand and speak the language of
suppliers and maintenance/ engineering staff. You’ll also learn techniques to reduce expenses and increase efficiency, and learn how the latest technology can streamline operations.
Increase front office efficiency and help sales grow with the knowledge and skills gained from this course. Topics include revenue management and the latest technology applications. This course shows how front office activities and functions affect other departments and focuses on how to manage the front office to ensure your property’s goals are met. Case studies and real-world examples present a practical industry focus.
This course takes a management perspective in explaining the organization and structure of hotels, restaurants, casinos, cruise lines, and clubs. It includes information on franchising, management contracts, business ethics, human resources, marketing and much more. By using charts, exhibits, hospitality industry statistics, and website listings provide useful information that can be applied on the job.
Get the foundation you need to make smart decisions in food and beverage operations. This course shows how to provide guests the highest priority as all details of the food and beverage operation are planned, implemented, and evaluated. You’ll learn how to build business through effective marketing strategies, how to satisfy the food- quality and nutritional demands of guests, and how to increase profits by maximizing service and productivity.
This is a foundational, introductory accounting course. You need no prior accounting experience to take
this course. This course will help you develop a solid understanding of hotel and restaurant accounting procedures, with a focus on the computerized accounting used in today’s hospitality accounting situations. You’ll learn about taxation of business income, the role of governmental agencies, and how to read and analyze financial statements.
1 – High School Graduation or equivalent; or 18 years of age.
2 – Applicants must successfully demonstrate an English language proficiency level based on one of the following:
- TOEFL PBT – 513; CBT – 183; IBT – 65;
- TOEIC – 620;
- Academic IELTS – 5.5;
- Cornerstone Placement Test – Level 5 or equivalent.*